PRIVACY POLICY
Last updated October 9, 2025
This Privacy Notice for I’m Not Pop Culture LLC ("we," "us," or "our") describes how and why we might access, collect, store, use, and/or share ("process") your personal information when you use our services ("Services"), including when you:
Visit our website at https://imnotpopculture.com, or any website of ours that links to this Privacy Notice.
Use I’m Not Pop Culture. I’m Not Pop Culture is a comprehensive reputation management and brand growth software designed to help businesses strengthen their online presence and build trust with their audiences.
Our services include:
Automated Review Requests:
We send professionally crafted text and email invitations, prompting satisfied customers to share their experiences on Google, social media, and other leading review sites. Our system uses proven messaging scripts and a strategic cadence, so you gather more authentic feedback with minimal effort.
Reputation Monitoring & Insights:
We track reviews and brand mentions across multiple platforms, providing real-time dashboards and alerts. This gives you a clear, consolidated view of your reputation, helping you address potential issues before they escalate.
Professional Review Responses:
Our team can respond to reviews on your behalf—thanking positive reviewers and addressing concerns from negative ones. This prompt, personalized engagement shows customers you value their feedback and care about their experience.
Repurposing Reviews for Marketing:
We take your best reviews and transform them into shareable social media content, highlight reels, and dynamic website widgets. This social proof helps drive more leads by showcasing your high-quality service where potential customers will see it.
System Integrations:
Our platform easily connects with your CRM, Google Business Profile, and social media accounts, allowing seamless automation and syncing of customer data. This way, you can send review requests automatically and centrally manage incoming reviews without juggling multiple tools.
At I’m Not Pop Culture, our goal is to simplify and streamline the entire review and reputation management process—so you can focus on providing excellent customer experiences while we help your brand shine online.
Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns?
Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services.
If you still have any questions or concerns, please contact us at [email protected].
SUMMARY OF KEY POINTS
This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.
What personal information do we process?
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use.
Learn more about [personal information you disclose to us].
Do we process any sensitive personal information?
Some of the information may be considered “special” or “sensitive” in certain jurisdictions — for example, your racial or ethnic origins, sexual orientation, or religious beliefs. We may process sensitive personal information when necessary with your consent or as otherwise permitted by applicable law.
Learn more about [sensitive information we process].
Do we collect any information from third parties?
We may collect information from public databases, marketing partners, social media platforms, and other external sources.
Learn more about [information collected from other sources].
How do we process your information?
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with applicable law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
Learn more about [how we process your information].
In what situations and with which types of parties do we share personal information?
We may share information in specific situations and with specific categories of third parties.
Learn more about [when and with whom we share your personal information].
How do we keep your information safe?
We maintain appropriate organizational and technical processes and safeguards to protect your personal information. However, no electronic transmission or data storage system is 100% secure. We cannot guarantee that hackers, cybercriminals, or other unauthorized third parties will not gain access, steal, or alter your information.
Learn more about [how we keep your information safe].
What are your rights?
Depending on your geographic location, applicable privacy laws may grant you certain rights regarding your personal information.
Learn more about [your privacy rights].
How do you exercise your rights?
The easiest way to exercise your rights is by emailing us at [email protected], or by contacting us directly. We will review and act upon all requests in accordance with applicable data protection laws.
Want to learn more about what we do with any information we collect?
Review the full Privacy Notice for complete details.
1. WHAT INFORMATION DO WE COLLECT?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide when you register for our Services, express interest in learning more about us or our products, participate in activities on the platform, or contact us directly.
Personal Information Provided by You
The personal information we collect depends on how you interact with I’m Not Pop Culture LLC, the Services you use, and the choices you make. This information may include:
Names
Phone numbers
Email addresses
Mailing addresses
Debit/credit card numbers
Billing addresses
Contact or authentication data
Contact preferences
Customer contact information (via direct upload or CRM integration)
Sensitive Information
When necessary — with your consent or as permitted by law — we may process certain categories of sensitive information, such as:
Customer lists
Payment Data
We may collect data required to process payments if you choose to make a purchase, such as your payment method details and associated security code.
All payment information is securely handled and stored by Stripe. You can view Stripe’s Privacy Policy here:
👉 https://stripe.com/privacy
All personal information you provide must be true, complete, and accurate. You are responsible for informing us of any changes to your personal data.
Information Automatically Collected
In Short: Some data — such as your IP address or device characteristics — is collected automatically when you visit our website or use our Services.
We automatically collect certain technical and usage information when you interact with our Services. This data does not directly identify you (e.g., by name or contact details) but may include:
Device and usage details: IP address, browser type, operating system, device model, referral URLs, location, and timestamps.
Activity data: Pages visited, actions taken, search queries, and session duration.
Diagnostics: Error reports (“crash dumps”) and system events.
This information is primarily used for security, platform maintenance, analytics, and performance optimization.
Like many businesses, we also use cookies and similar technologies to track engagement and improve user experience.
The information we collect includes:
Log and Usage Data: Technical logs containing access time, activity, IP address, and session behavior.
Device Data: Information about your device, such as hardware model, carrier, or browser configuration.
Location Data: General or precise geolocation data, depending on your device settings. You may disable location permissions in your device settings, but doing so may limit access to certain features.
Google API
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.
Information Collected from Other Sources
In Short: We may collect limited data from third-party and public sources to enhance our records and marketing efforts.
To improve service relevance, offers, and communication, we may obtain information about you from external sources such as:
Public databases
Marketing and data partners
Affiliate and referral programs
Social media platforms
Business directories
This information may include:
Mailing addresses
Job titles
Email addresses and phone numbers
Intent or behavioral data
IP addresses
Social media handles, profiles, and URLs
Custom profile data for audience targeting and campaign optimization
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short:
We process your information to provide, improve, and administer our Services, communicate with you, ensure security and fraud prevention, and comply with applicable laws. We may also process your information for additional purposes with your consent.
We process personal information for a variety of reasons depending on how you interact with I’m Not Pop Culture LLC and our Services, including:
To facilitate account creation and authentication
We may process your information so that you can create and access your account, manage your login credentials, and keep your account secure and functional.
To respond to user inquiries and provide support
We may process your information to respond to your messages, questions, feedback, or support requests, and to resolve any issues you encounter while using our Services.
To send administrative communications
We may process your information to send important details about your account, product updates, policy changes, security notices, and other transactional or administrative information related to your use of our Services.
To enable user-to-user communications
If you choose to participate in features that allow interaction between users (such as messaging, collaboration, or community participation), we may process your information to enable those communications.
To request feedback
We may process your information to ask for feedback about your experience, your satisfaction with our Services, or your interaction with our team, in order to improve our offerings.
To send marketing and promotional communications
We may process the personal information you provide for marketing and promotional purposes, consistent with your marketing preferences.
You can opt out of receiving marketing emails at any time — see “WHAT ARE YOUR PRIVACY RIGHTS?” below for details.
To deliver targeted advertising
We may use your information to develop and display personalized content, offers, or advertisements tailored to your interests, demographics, and location.
To post testimonials
We may display testimonials or success stories on our website or marketing materials that could include your name, likeness, or other identifying information, only with your consent.
To protect our Services
We may process your information to maintain the integrity and security of our systems, monitor for fraudulent activity, and prevent unauthorized access or misuse.
To evaluate and improve our Services and marketing
We may process your data to analyze trends, measure campaign effectiveness, and improve product performance, usability, and customer experience.
To identify usage trends
We may review aggregated usage data to understand how our Services are being used, helping us improve functionality and optimize performance.
To determine marketing effectiveness
We may process your data to assess the impact of our marketing strategies and ensure we deliver content and offers that are relevant to you.
To comply with legal obligations
We may process your personal information to comply with applicable laws, respond to lawful requests, and exercise or defend our legal rights.
To request reviews from our clients’ customers
As part of our reputation-management functionality, we may send SMS, email, or other electronic communications on behalf of our users to request feedback or online reviews from their customers. These messages are only sent to individuals who have provided consent or have a legitimate business relationship with our users.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short:
We only process your personal information when it is necessary and when we have a valid legal basis to do so under applicable law. These bases include your consent, compliance with legal obligations, performance of a contract, protection of rights, or fulfillment of legitimate business interests.
If You Are Located in Canada
This section applies specifically to users located in Canada.
We may process your information if you have provided us with specific permission (express consent) to use your personal data for a defined purpose, or in situations where your consent can be reasonably inferred (implied consent) from your actions or the context of your relationship with us.
You may withdraw your consent at any time by contacting us at [email protected].
Situations Where We May Process Information Without Consent
In certain exceptional cases, Canadian privacy laws allow us to process your personal information without consent, including but not limited to:
When collection is clearly in an individual’s interest and consent cannot be obtained in a timely manner.
For investigations, fraud detection, or prevention purposes.
For business transactions, provided specific legal and contractual safeguards are in place.
If contained in a witness statement, when necessary to assess, process, or settle an insurance claim.
To identify or contact injured, ill, or deceased persons and communicate with next of kin.
If there are reasonable grounds to believe an individual has been, is, or may be a victim of financial abuse.
If obtaining consent would compromise the accuracy or availability of information necessary for investigating a breach of law or agreement.
If disclosure is required by law, such as under a subpoena, warrant, court order, or related legal proceedings.
If the information was produced by an individual in a professional context and used consistently with the purpose for which it was produced.
If collection is solely for journalistic, artistic, or literary purposes.
If the information is publicly available as defined by regulation.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short:
We may share your personal information in specific circumstances described below and/or with trusted third-party partners who help us operate, improve, and deliver our Services.
Vendors, Consultants, and Other Third-Party Service Providers
We may share your data with third-party vendors, contractors, service providers, or agents (“third parties”) who perform tasks for us or on our behalf and need access to personal information to carry out that work.
We maintain data protection agreements with all such partners to ensure your personal information is handled securely and lawfully. These contracts specify that:
Third parties cannot use your information for any purpose other than the tasks we assign.
They cannot share your data with any other organization without authorization.
They must protect and store the data securely and retain it only for as long as instructed by I’m Not Pop Culture LLC.
The categories of third parties we may share information with include:
Ad Networks
Cloud Computing Services
Data Analytics Services
Data Storage Service Providers
Payment Processors
Performance Monitoring Tools
Product Engineering & Design Tools
Retargeting Platforms
Testing Tools
User Account Registration & Authentication Services
Website Hosting Service Providers
Business Transfers
We may share or transfer your personal information in connection with — or during negotiations of — a merger, sale of company assets, financing, or acquisition of all or part of our business by another entity. In such cases, your information may be part of the transferred assets.
Use of Google Maps Platform APIs
We may share limited information through Google Maps Platform APIs (e.g., Google Maps API, Places API) when relevant to location-based services within our platform.
Google Maps uses GPS, Wi-Fi, and cell tower data to estimate location accuracy. While GPS is typically accurate within ~20 meters, Wi-Fi and cell tower triangulation may improve or vary precision depending on the environment.
We may temporarily store (“cache”) your location data on your device for up to three (3) months to improve functionality.
You may revoke location data consent at any time by contacting us at [email protected].
Business Partners
We may share your information with strategic business partners to jointly offer or promote certain products, services, or special programs aligned with our platform’s mission. In such cases, sharing is limited to what is necessary for collaboration, and all partners are required to maintain privacy safeguards consistent with this Policy.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short:
Yes. We may use cookies and other tracking technologies to collect, analyze, and store certain information about your interactions with our Services.
We use cookies and similar tracking technologies (such as web beacons, tags, and pixels) to gather data about how users engage with our Services. These technologies help us:
Maintain platform security and account integrity
Prevent crashes, identify bugs, and improve functionality
Save your preferences for future sessions
Enable core site functions (e.g., login persistence, shopping cart retention)
Measure and enhance performance across devices
Third-Party Tracking and Advertising
We may allow third parties and service providers to use tracking technologies on our platform for analytics, advertising, and personalization purposes. These tools help us:
Display relevant ads based on your browsing behavior
Manage and deliver remarketing or retargeting campaigns
Tailor promotions to your interests and prior activity
Send reminders for incomplete actions (e.g., abandoned shopping carts)
These third parties may use the information they collect to provide advertisements about products or services that may interest you — both on our Services and across other websites or platforms.
If such use of tracking technologies qualifies as a “sale” or “sharing” of personal information (as defined by certain U.S. state privacy laws, including California’s), you can opt out by submitting a request under “DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?” below.
Cookie Preferences and Control
You can adjust your browser or device settings to refuse certain cookies, delete existing ones, or be notified when cookies are being placed. Please note that disabling cookies may impact the functionality and performance of some parts of our Services.
For specific details on our cookie categories and management options, refer to our [Cookie Notice] (coming soon on https://imnotpopculture.com/cookie-policy).
Google Analytics
We may share usage data with Google Analytics to better understand traffic patterns and improve the user experience on our Services.
The Google Analytics Advertising Features we may use include:
Remarketing with Google Analytics
Google Analytics Demographics and Interests Reporting
You can opt out of Google Analytics tracking at any time by visiting:
👉 https://tools.google.com/dlpage/gaoptout
You can also manage or opt out of Google’s advertising features through the following links:
Google Ads Settings
Network Advertising Initiative Opt-Out
For more information about Google’s privacy practices, please visit the Google Privacy & Terms page.
6. DO WE OFFER ARTIFICIAL INTELLIGENCE–BASED PRODUCTS?
In Short:
Yes. We offer certain products, features, and tools powered by artificial intelligence (AI), machine learning (ML), or related technologies designed to enhance user experience and provide innovative functionality.
Use of AI Technologies
As part of our Services, I’m Not Pop Culture LLC provides access to tools and features powered by artificial intelligence, machine learning, or similar automated systems (collectively, “AI Products”). These AI Products are designed to improve efficiency, streamline workflows, and offer creative or data-driven solutions to our users.
We deliver these tools through carefully selected third-party service providers (“AI Service Providers”), which may include platforms such as OpenAI and other integrated technology partners.
Your inputs, outputs, and any personal information processed through AI Products may be shared with and handled by these providers solely to enable and operate the AI functionality as described in “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”.
You agree not to use any AI Product in a way that violates the terms, acceptable use policies, or ethical guidelines of any AI Service Provider.
Our AI Products
Our AI-powered tools are currently designed to assist with:
AI Automation: Streamlining communication, review management, and operational processes using intelligent automation.
Content Enhancement: Assisting in generating, rephrasing, or organizing content used in customer interactions or brand communications.
Efficiency Optimization: Helping users save time by automating repetitive actions within our platform.
All AI features are designed to support — not replace — human decision-making and oversight. Users maintain full responsibility for how AI-generated outputs are used.
How We Process Your Data Using AI
All personal information processed through our AI Products is handled in accordance with this Privacy Notice and under strict contractual safeguards with our third-party providers.
This ensures that your data is:
Processed securely and lawfully
Used exclusively for the intended purpose of operating AI functionality
Protected by organizational and technical measures to prevent unauthorized access or misuse
Our goal is to give you both innovation and peace of mind about your data’s safety.
How to Opt Out
We respect your right to control how your information is used within our AI-powered systems.
If you prefer not to use AI-generated features, you can easily opt out:
Log in to your account.
Navigate to Reviews.
Turn off AI Responses.
Once disabled, your review communications and related functions will no longer use AI automation.
7. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short:
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Notice, unless a longer retention period is required or permitted by law.
We will keep your personal information only for as long as it is needed to:
Provide and maintain our Services
Fulfill the purposes outlined in this Privacy Notice
Comply with applicable legal, tax, accounting, or regulatory requirements
No purpose in this Privacy Notice will ever require us to retain your personal information longer than the period during which you maintain an active account with us, unless required by law.
When we no longer have a legitimate business need to process your personal data, we will take one of the following actions:
Delete or anonymize your personal information so that it can no longer be linked to you.
If immediate deletion or anonymization is not feasible (for example, data stored in secure backup archives), we will safely store and isolate that information from further processing until permanent deletion is possible.
Our goal is to ensure that your data is retained only for as long as truly necessary — and no longer.
8. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short:
We protect your personal information using a combination of organizational, administrative, and technical safeguards — but no system is completely infallible.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the confidentiality, integrity, and availability of the personal information we process.
These measures include, but are not limited to:
Secure data encryption in transit and at rest
Access controls and authentication safeguards
Regular system monitoring and vulnerability assessments
Data minimization and retention protocols
Staff confidentiality agreements and data protection training
Despite our ongoing efforts and safeguards, no electronic transmission or storage system can be guaranteed 100% secure. As such, we cannot ensure or warrant that hackers, cybercriminals, or other unauthorized third parties will never be able to defeat our security measures or improperly access, steal, or alter your information.
Although I’m Not Pop Culture LLC takes every precaution to protect your data, transmitting personal information to and from our Services is done at your own risk. We encourage you to access our Services only within a secure network environment and to take reasonable steps on your end (such as using strong passwords and keeping your devices updated) to help safeguard your information.
9. DO WE COLLECT INFORMATION FROM MINORS?
In Short:
We do not knowingly collect data from, solicit information from, or market to individuals under the age of 18.
I’m Not Pop Culture LLC does not knowingly collect, request, or sell personal information from children under 18 years of age, nor do we intentionally market our Services to them.
By using our Services, you represent that you are at least 18 years old, or that you are the parent or legal guardian of a minor who is permitted to use the Services with your supervision and consent.
If we discover that personal information has been inadvertently collected from a user under the age of 18, we will:
Promptly deactivate the associated account, and
Take reasonable measures to delete the information from our records as quickly as possible.
If you believe we may have unknowingly collected data from a minor under 18, please contact us immediately at [email protected], and we will take appropriate action.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Depending on where you live — including certain U.S. states or regions such as Canada — you may have specific privacy rights that allow you greater control over your personal information. You may review, update, or delete your account information at any time, subject to applicable data protection laws in your country, province, or state of residence.
Your Rights Under Applicable Laws
In some regions (such as Canada and select U.S. states), you may have the right to:
Request access and obtain a copy of your personal information.
Request correction (rectification) or deletion (erasure) of your data.
Restrict or object to the processing of your personal information.
Request data portability, where applicable.
Not be subject to automated decision-making that significantly affects you.
To exercise any of these rights, please contact us using the information provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will review and respond to all requests in accordance with applicable privacy and data protection laws.
Withdrawing Your Consent
If we rely on your consent (express or implied) to process your personal information, you may withdraw that consent at any time by contacting us using the details in the Contact section below.
Please note that:
Withdrawing consent will not affect any processing already carried out before your request.
In certain cases, we may continue processing your information based on other lawful grounds, as permitted by law (e.g., legal obligations or contractual necessity).
Opting Out of Marketing and Promotional Communications
You can unsubscribe from our marketing or promotional messages at any time by:
Clicking the “Unsubscribe” link in any email we send,
Replying “STOP” or “UNSUBSCRIBE” to any SMS or text message, or
Contacting us directly at [email protected].
Once unsubscribed, you will be removed from our marketing lists. However, we may still contact you for non-marketing purposes — for example, to send essential account notifications, transactional messages, or service-related communications necessary to manage your account.
Text Messaging and Information Sharing
We do not share or sell mobile numbers or opt-in data with third parties or affiliates for marketing or promotional purposes.
Sharing may occur only with subcontractors or service providers who assist with customer service, account management, or message delivery — and only under strict data protection agreements.
All other use cases exclude text messaging opt-in data and consent. Your SMS subscription data will never be shared outside of approved operational purposes.
10. WHAT ARE YOUR PRIVACY RIGHTS?
In Short:
Depending on your country, province, or state of residence — including certain regions in the U.S. and Canada — you may have legal rights that give you greater control over your personal information. You may review, update, or delete your account at any time.
Your Rights Under Applicable Privacy Laws
In some regions (such as Canada and select U.S. states), you may have rights under local data protection laws, which may include the right to:
Request access to and obtain a copy of your personal information.
Request correction or deletion of inaccurate or unnecessary data.
Restrict processing of your personal information.
Request data portability, where applicable.
Object to the processing of your personal data.
Not be subject to automated decision-making in cases where such processing has legal or significant effects on you.
You may exercise these rights by contacting us using the information provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will review and respond to all valid requests in accordance with applicable data protection laws.
Withdrawing Your Consent
If we rely on your consent to process your personal information (either express or implied, depending on applicable law), you may withdraw your consent at any time by contacting us at [email protected].
Please note that:
Withdrawal of consent will not affect the lawfulness of any processing conducted before your request.
In some cases, we may continue processing your information if permitted by other lawful grounds (such as legal obligations or legitimate business interests).
Opting Out of Marketing and Promotional Communications
You may opt out of marketing or promotional communications from I’m Not Pop Culture LLC at any time by:
Clicking the “Unsubscribe” link in our marketing emails,
Replying “STOP” or “UNSUBSCRIBE” to our SMS messages, or
Contacting us directly at [email protected].
After opting out, you will no longer receive marketing messages. However, we may still send you non-promotional communications, such as important account updates, security alerts, or service-related notifications.
Note:
We do not share mobile information with third parties or affiliates for marketing or promotional purposes.
Information may only be shared with subcontractors strictly for operational support services (e.g., customer service).
Text messaging originator opt-in data and consent are never shared or sold to third parties.
Account Information
If you would like to review, update, or delete your account information, you can:
Log in to your account and make changes directly through your account settings, or
Contact us at [email protected] for assistance.
Upon your request to delete your account, we will deactivate or delete it from our active systems. However, we may retain limited information as needed to:
Prevent fraud or abuse,
Resolve disputes,
Enforce our legal terms,
Comply with applicable laws, or
Fulfill other legitimate business or legal obligations.
Cookies and Similar Technologies
Most web browsers are set to accept cookies by default. You may choose to delete or reject cookies in your browser settings.
Please note that disabling cookies may affect certain features or functionality of our Services.
For more details, see our Cookie Policy.
If you have questions, requests, or comments about your privacy rights, please contact us at:
📧 [email protected]
11. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers — and some mobile operating systems or applications — include a Do-Not-Track (“DNT”) setting that you can activate to signal your preference not to have data about your online browsing activities collected or monitored.
At this time, no uniform technology standard for recognizing or implementing DNT signals has been formally established. As a result, I’m Not Pop Culture LLC does not currently respond to DNT browser signals or any other automatic mechanism that communicates your choice not to be tracked online.
If an industry or legal standard for online tracking is adopted in the future that we are required to follow, we will update this Privacy Notice to reflect that change and describe our new approach to honoring such signals.
In compliance with California law, we are required to inform you that, because no consistent DNT recognition standard currently exists, we do not respond to Do-Not-Track signals at this time.
12. DO UNITED STATES RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short:
If you are a resident of California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Tennessee, Texas, Utah, or Virginia, you may have privacy rights that give you greater control over your personal information. These rights may include the ability to access, correct, delete, or obtain a copy of your data, as well as the right to withdraw consent. Some rights may be limited or subject to verification as required by law.
Categories of Personal Information We Collect
Over the past twelve (12) months, I’m Not Pop Culture LLC has collected the following types of personal information:
Identifiers, such as your real name, alias, mailing address, telephone number, unique identifier, IP address, email address, and account name.
Personal information under the California Customer Records statute, including name, contact details, education, employment history, and financial information.
Protected classification data, such as gender, age, date of birth, race, ethnicity, national origin, and marital status.
Commercial information, such as transaction details, purchase history, and payment data.
Internet or network activity, including browsing history, search history, and interactions with our websites, applications, and advertisements.
Geolocation data, such as device location.
Audio, electronic, or visual information, such as recorded calls, video, or images used in connection with our business activities.
Professional or employment information, such as job title, work history, or professional qualifications if you apply for a role.
Sensitive personal information, such as login credentials, message content, or debit and credit card numbers.
We have not collected biometric, educational, or inference-based profiling information in the preceding 12 months.
Sensitive personal information is only collected with consent or as otherwise permitted by law and may be shared with service providers for limited, specific purposes (for example, payment processing or fraud prevention).
We do not use sensitive personal data to infer characteristics about you.
We may also collect information when you interact with us directly — for example, when you contact customer support, participate in surveys or contests, or communicate with us to facilitate delivery of our Services.
We retain personal information for as long as necessary to provide our Services and maintain your account, unless the law requires a longer period.
Sources of Personal Information
We collect personal data directly from you, from your device when you use our Services, and from third-party sources such as marketing partners, data providers, or social platforms.
See “WHAT INFORMATION DO WE COLLECT?” for more detail.
Use and Disclosure of Personal Information
We use your personal information for the purposes described in “HOW DO WE PROCESS YOUR INFORMATION?”
We may disclose personal information to our service providers or contractors under written contracts that require confidentiality and limit processing to authorized purposes.
We may also use personal data internally for legitimate business purposes, such as service improvement or research.
We have not sold or shared any personal information with third parties for commercial gain in the last 12 months.
However, we have disclosed limited sensitive personal information (such as login or payment data) to trusted service providers solely for the operation of our Services.
The categories of third parties we work with are listed under “WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?”
Your Rights
Depending on your state, you may have the right to:
Know whether we process your personal information.
Access the personal information we hold about you.
Correct inaccuracies in your data.
Request deletion of your personal information.
Obtain a copy of the data you previously provided.
Opt out of the sale, sharing, or targeted advertising use of your data.
Limit the use and disclosure of sensitive personal information.
Object to profiling that produces legal or significant effects.
Receive equal service and non-discrimination when exercising these rights.
Certain states, such as California, Delaware, Minnesota, Oregon, and Florida, provide additional rights to request specific lists of third parties, categories of data processed, or opt-out of biometric or recognition-based data collection.
How to Exercise Your Rights
You can exercise your rights by contacting us at [email protected].
If permitted by your state law, you may also designate an authorized agent to submit a request on your behalf.
We may deny requests that cannot be verified or that lack proof of authorization.
Verification Process
Before acting on a request, we must verify your identity.
We will use the information provided solely for verification purposes.
If you submit a request through an authorized agent, we may request additional information to confirm both your identity and the agent’s authority to act.
Appeals
If we decline to fulfill your request, you may appeal the decision by emailing [email protected].
We will respond in writing with our decision and reasoning.
If you remain dissatisfied, you may contact your state attorney general to file a complaint.
California “Shine the Light” Law
Under California Civil Code § 1798.83, California residents may request, once per year and free of charge, information regarding the categories of personal information we disclosed to third parties for direct marketing, and the names and addresses of those third parties.
To make such a request, please contact us at:
📧 [email protected]
13. DATA USAGE & SHARING
Mobile Opt-In Data Collection
When you or your customers provide a mobile phone number and opt in to receive text (SMS) communications from us (via I’m Not Pop Culture LLC’s Services), we collect and securely store that mobile opt-in data solely for the purpose of sending relevant and authorized messages.
These messages may include review requests, service updates, notifications, reminders, or other communications explicitly related to your use of our Services.
No Third-Party Sharing or Selling
We do not sell, rent, trade, or otherwise share any mobile opt-in data with third parties for their marketing, promotional, or commercial use.
The only time mobile numbers or associated data may be shared is with trusted service providers and sub-processors — such as telecommunications carriers, SMS delivery platforms, or automation tools — who help facilitate message delivery.
All such third parties operate under strict contractual agreements requiring:
Data to be used only for the limited purpose of providing agreed-upon services,
Compliance with all applicable privacy and data protection laws, and
Maintenance of confidentiality and security of all shared data.
Limited Use
We process mobile opt-in data exclusively to provide and enhance our Services in compliance with relevant laws and regulations, including the Telephone Consumer Protection Act (TCPA) and other applicable U.S. state privacy laws.
We will not disclose, distribute, or use mobile opt-in data for any other purpose beyond those described in this Privacy Notice unless:
We are required to do so by law, regulation, or court order, or
We receive explicit written authorization from the data owner to do so.
Opt-Out Policy
End users may opt out of receiving text messages at any time. To do so, users can reply “STOP” (or any equivalent command) to any message received from our system.
Upon receipt of an opt-out request, we will:
Immediately suppress the number from all future text communications, and
Only send a final confirmation or legally required notices, where applicable.
We honor opt-out requests promptly and maintain suppression lists to ensure continued compliance with all privacy and telecommunications regulations.
14. DO WE MAKE UPDATES TO THIS NOTICE?
In Short:
Yes. We update this Privacy Notice as needed to remain compliant with applicable laws and maintain transparency about how we handle your data.
We may revise and update this Privacy Notice periodically to reflect changes in our practices, technologies, or legal obligations.
When we make updates, the “Last Updated” date at the top of this page will be modified to indicate the most recent revision.
If we make material changes to this Privacy Notice, we will notify you by either:
Prominently posting a notice of the changes on our website, or
Sending you a direct communication (such as an email or account notice).
We encourage you to review this Privacy Notice regularly to stay informed about how I’m Not Pop Culture LLC protects your personal information and upholds your privacy rights.
15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have any questions, concerns, or comments about this Privacy Notice or our data practices, you can contact us at:
📧 Email: [email protected]
📬 Mailing Address:
I’m Not Pop Culture LLC
70 Virginia Rd
White Plains, NY 10603
United States
16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Depending on the privacy laws applicable in your country, province, or state of residence within the United States, you may have the right to:
Request access to the personal information we have collected about you.
Obtain details about how your data has been processed.
Request that we correct inaccuracies or delete your personal information.
Withdraw your consent to our processing of your personal data at any time.
These rights may be subject to certain limitations as permitted by applicable law.
To review, update, or delete your personal information, please contact us at:
📧 [email protected]
We will respond to your request in accordance with applicable data protection and privacy laws.